Last updated: 20 October 2026
- Requesting a Cancellation
If you wish to cancel an order, email nutritionemporio1@gmail.com as soon as possible with your order number
and the email used at checkout. We will check the order status. - Before Dispatch
A cancellation may generally be processed if the order has not been packed for dispatch or handed to the
courier. Once cancellation is confirmed, any payment collected for the cancelled order will be refunded as
applicable. - After Dispatch
Once an order has been handed to the courier, cancellation may no longer be possible through the store.
Contact us for guidance. Any return or refund request will be considered under our Return, Refund &
Replacement Policy and applicable law. - Cash-on-Delivery Orders
We may contact customers to verify COD orders. If you no longer want an order, please request cancellation
promptly rather than refusing delivery without contacting us. Repeated fraudulent or abusive ordering may lead
to reasonable order-verification measures, subject to applicable law. - Cancellation by Nutrition Emporio
We may need to cancel an order due to stock unavailability, an obvious listing or pricing error, a suspected
fraudulent transaction, delivery restrictions or other genuine operational reasons. We will make reasonable
efforts to notify you. Any amount collected for a cancelled order will be refunded as applicable. - Refund Timing
Approved refunds are initiated through the original payment method where possible. The time for the credit to
appear depends on the bank or payment provider. We will communicate if further information is needed. - Contact
Email nutritionemporio1@gmail.com and include your order number.